Digital transformation
Systems that talk to each other, and work that runs itself.
Digital transformation in an SME isn't a programme with a steering committee. It's the hour a day someone spends re-typing data from one system into another, the alert nobody saw, the approval stuck in an inbox. We fix those with integration and automation: APIs between the systems you already own, triggers that raise and route work automatically, and reporting that pulls itself together.
What you get
- Monitoring, security and backup alerts that raise their own tickets in your service desk, with the right priority and owner
- Line-of-business, finance, CRM and Microsoft 365 systems exchanging data over APIs instead of spreadsheets
- Approvals, onboarding and offboarding run as workflows, with the IT steps (accounts, licences, devices, access) done automatically
- Dashboards and reports built once from live data, not assembled monthly by hand
- Every integration documented, monitored and owned, so it keeps working when a platform updates
Who it's for
Businesses whose growth is limited by manual processes, MSPs and service businesses that want tickets raised and routed automatically, and Microsoft 365 customers preparing for Copilot.
What we build
Cross-platform integration
REST and Graph APIs, webhooks and connectors between your PSA, RMM, CRM, ERP, accounting and Microsoft 365, built with error handling and alerting rather than hope.
Auto-ticketing & ITSM automation
Alerts from monitoring, Fortinet, backup and CloudLens flowing into tickets with de-duplication, escalation and closure when the condition clears.
Microsoft Power Platform & Azure automation
Power Automate, Logic Apps and Azure Functions for workflows, scheduled jobs and the glue between systems, governed with the same policy-as-code we use for Azure.
Identity lifecycle automation
Joiner, mover and leaver processes driven from HR or a form: Entra ID accounts, groups, licences, devices and access granted and removed on time, every time.
Copilot & AI readiness
Data governance, permissions and labelling in Microsoft 365 so Copilot and Copilot Studio agents only surface what they should, then the first agents built for real use cases.
Small business applications
Lightweight internal tools and portals on Power Apps or Azure when an off-the-shelf product doesn't fit, delivered as a project with documentation and handover.
What's the process your team re-types every day?
Tell us about it. Most first integrations are scoped in a call and delivered in weeks.